RxOne is fully integrated with Southern Cross Health Society Easy-Claim to allow for easy claiming. It is a convenient way for Southern Cross members to claim for eligible healthcare services at the time of purchase, without completing a claim form. 

When a Southern Cross member presents their Member card or other details for eligible items or services, you can send an electronic claim to Southern Cross on behalf of the member, via the Southern Cross Easy-claim online system. Within seconds, you can tell the member if their claim will be paid by Southern Cross.

The refund the member would normally receive from Southern Cross is paid directly to the pharmacy. The member simply pays any balance owing to the pharmacy when payment has been completed.

Please note, any claim issues with Southern Cross must be addressed with a member of the Southern Cross team: [email protected], or by calling 0800 700 053.